Refund &
Exchange Policy
All sales are final
Due to the nature of our products and the technology used in creating and personalizing them, all sales are final and items are not eligible for return or refund das soon as delivered.
Defective or damaged items
We have your back.
If your product arrives with a defect or technical issue, we are here to help. Please contact us within 14 days of receiving your order. Our team will review the issue and provide a suitable solution, which may include a replacement or refund if applicable.
14-day window
The issue must be reported within 14 days of delivery to be eligible for review.
Documentation needed
You may be asked to provide proof of purchase and photos or videos showing the issue.
Conditions
What qualifies
- The issue is reported within 14 days of delivery
- The product has not been misused or physically damaged after delivery
- You can provide proof of purchase
- You can share photos or videos showing the defect
Need help with an order?
If you have questions about your order or think your item may be defective, reach out and we will take care of you.
Contact support